Watermelon

Watermelon is a Dutch AI customer service platform whose agent answers repetitive questions and executes actions like order lookups and returns across website chat, email, WhatsApp, Instagram, and Messenger, escalating to a shared inbox only when a human is needed. Integrates with Shopify, WooCommerce, and Monta; customers such as KwikFit automate 40 to 98 percent of conversations. EU-hosted and ISO 27001 certified.
Matej Kukucka
Matej Kukucka
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Watermelon
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Matej Kukucka
Author Matej Kukucka
Matej Kukucka is the CMO at Luigi’s Box, leading a team building top e-commerce tools. He also founded Marketing Player to help marketers grow in strategy and performance. With 10+ years in B2B SaaS, he shares valuable insights, practical tactics, and key lessons from scaling tech companies.
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